Michigan

Dale Carnegie Course

This course teaches participants how to strengthen interpersonal relationships, communicate effectively, manage stress and handle fast-changing workplace conditions. People develop a take-charge attitude that allows them to initiate with confidence and enthusiasm. It is a time-tested and proven course in personal growth and leadership.
Course Objectives:
- Building poise and self-confidence
- Expressing yourself more clearly and confidently
- Gaining cooperation from others
- Motivating yourself and others
- Developing and maintaining a more positive attitude
- Setting and realizing personal and professional goals
- Enhancing leadership
- Managing stress and tension
Session One: Recall and Use Names
Build a Foundation for Success
Session Two: Build on Our Memory Skills and Enhance Relationships
Increase Our Self-Confidence
Session Three: Put Enthusiasm to Work for You
Recognize Achievements
Session Four: Organize Our Ideas to Get Action
Unleash Our Full Potential
Session Five: Make Our Ideas Clear
Cultivate Stronger Relationships
Session Six: Build Others Through Recognition
Realize the Power of Enthusiasm
Session Seven: Think on Our Feet
Develop More Flexibility
Session Eight: Disagree Without Being Disagreeable
Come to Grips with Stress
Session Nine: Demonstrate Leadership
Inspire Others
Session Ten: Celebrate Achievements

Class duration: Ten weeks, once per week plus an initial orientation.
Class length: Each session lasts approximately 3.5 - 4.0 hours
Graduation requirements: Attendance at 8 of 10 sessions
Prerequisites: None - available to all Chrysler employees
Course code: TMDDCG100

For further information: Contact Patti Rapson at 248-656-9440 or e-mail at:
patti_rapson@dale-carnegie.com

The Leader In You

This 2-day program can benefit anyone, because it enhances leadership qualities that are inherent in every one of us. It teaches leadership for greater recognition and achievement at every career step, from entry-level to upper management. Class members learn how to bring out leadership skills in themselves and others in their organization; they learn to be more proactive in creating the kind of environment where people can communicate more openly, trust others, and even take risks. The end results are better communication, better teamwork and greater use of personal potential.
The Leader in You is designed to target what research shows to be the major issues facing corporations today, and to help people thrive in a constantly changing world.

Course Objectives:
- Enhance leadership skills in yourself
- Bring out the leadership skills in people around you
- Create an atmosphere of greater teamwork
- Promote greater use of personal potential

Day One
Finding the Leader in Yourself
Introduction - Current Leadership Challenges
Setting Program Goals
Be Yourself
Self-Esteem
Finding the Leader in Others
Listen to Learn
Valuing Differences
Praise, Recognition, and Reward

Day Two
Finding The Leader In Us
Drive out Fear, Build Trust
Vision & Mission
Team Building
Managing Stress
Coaching
Setting Change Objectives

Class duration: Two consecutive days
Course Code: TMDLIY100

For more information contact: Patti Rapson: 248-656-9440 or e-mail:
patti_rapson@dale-carnegie.com

Dealing With Difficult People

Most people agree that a certain percentage of the people they work with could use better people skills. The funny thing is that we always believe it is them and not us. This workshop will help you develop your skills in dealing with the difficult people in your life.
Course Objectives:
Recognize your strengths and weaknesses in dealing with people
Learn to avoid saying and doing things that alienate others
Identify types/qualities of people that challenge you
Understand concessions you can make without appearing weak
Course duration: 2 hours

Course code: TMDDWD100
For more information contact: Patti Rapson: 248-656-9440 or e-mail:
patti_rapson@dale-carnegie.com

Staying Positive

In these tough times that our country and our companies are facing it is critical that employees learn how to take charge of their attitudes. We understand that stress can have a profound impact on our personal and professional lives and cause us to question our most basic beliefs and values. The goal of this program is to break the grip that fear and pessimism can have on each of us and discover new ways to cope with and overcome the negative effects of stress.
Course Objectives:
Accept responsibility for your own attitude/outlook
Understand the factors that impact and influence our attitudes
Develop strategies to break a negative mind set
Understand keys to becoming more productive at work and at home
Course Duration: 1 hour
Course Code: TMDDEV200

For more information contact: Patti Rapson: 248-656-9440 or e-mail:
patti_rapson@dale-carnegie.com

Create a Positive Work Environment by Enhancing Morale

Leaders and employees in an organization must step up to the responsibility of building morale. This 3-hour interactive workshop discusses tools to make that happen and the resulting impact that higher morale has on not simply employee retention, but the creation of an environment where employees actively choose to work with passion, inspiration, and an innovative spirit.
Course Objectives:
Understand what morale is
Understand what an environment of high morale/low morale 'looks' like
Develop creative ways to enhance morale
Develop tools for understanding what motivates people and how to effectively praise others
Course Duration: 3 hours
Course Code: TMDEOC300

For more information contact: Patti Rapson: 248-656-9440 or e-mail:
patti_rapson@dale-carnegie.com